Privacy Policy

1. Controller

Responsible for data processing:

TheCatch

Im Schlatt 9

8704 Herrliberg

Switzerland

Email: info@thecatch.ch

Web: www.thecatch.ch

2. General Information

We process personal data in accordance with the Swiss Data Protection Act (DSG) and – where applicable – the General Data Protection Regulation (GDPR).

Personal data refers to all information relating to an identified or identifiable person.

3. Hosting and Website Operation

Our website is operated via external service providers (e.g., Shopify or comparable providers).

The following data may be processed:

• IP address
• Date and time
• Browser information
• Operating system
• Referrer URL

This data serves to ensure stable and secure operation.

4. Orders in the Webshop

For orders, we process:

• First name, last name
• Address (delivery and billing address)
• Email address
• Payment data

Processing is carried out for contract fulfilment.

Data is passed on to the following categories of recipients:

• Shipping service providers (e.g., Swiss Post)
• Payment providers (see below)

 

5. Payment Providers

We use the following for payment processing:

• PayPal
• Klarna
• Credit card providers (Visa, Mastercard, American Express)

Data processing is carried out in accordance with the privacy policies of the respective providers.

6. Communication (Email & WhatsApp)

Email

When you contact us, we store your data to process your request.

WhatsApp

We offer support via WhatsApp.

WhatsApp is a service of Meta Platforms Inc..

Data (e.g., phone number, content, metadata) may be transferred to the USA.

By using it, you agree to this.

7. Newsletter

You have the option to subscribe to our newsletter.

We process:

• Email address

The registration is done via a double opt-in procedure.

Legal basis: User consent.

You can unsubscribe from the newsletter at any time via the unsubscribe link.

8. Cookies

Our website uses cookies for:

• Ensuring functionality
• Analyzing user behavior
• Marketing purposes

You can deactivate cookies in your browser at any time.

9. Meta (Facebook) Pixel

This website uses the Meta Pixel.

The provider is Meta Platforms Inc..

This allows us to track the behavior of users after they have been redirected to our website via a Facebook or Instagram ad.

Purpose:

• Measuring advertising success
• Optimizing ads

Data may be transferred to the USA.

10. Instagram Plugins

Functions of Instagram are integrated into our website.

When you visit our site, a connection to Instagram servers may be established.

If you are logged into your Instagram account, your visit can be assigned.

11. Data Transfer Abroad

Personal data may be transferred to countries outside Switzerland/EU (e.g., USA).

We ensure appropriate safeguards (e.g., standard contractual clauses).

12. Retention Period

Data is stored only for as long as necessary:

• Contract fulfilment
• Legal obligations
• Legitimate interests

 

13. Rights of Data Subjects

You have the following rights:

• Information
• Rectification
• Erasure
• Restriction of processing
• Objection
• Data portability

Contact: info@thecatch.ch

14. Data Security

We take appropriate technical and organizational security measures.

15. Changes

We reserve the right to amend this privacy policy at any time.