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Do you have any questions?
Enter your message in the form and we will get back to you as soon as possible.
Questions?
If you can't find the answer to your question here, please write to us at info@thecatch.ch and we will answer you as soon as possible.
How long does shipping take?
Delivery time is usually 6-8 working days , depending on your location.
Are there shipping costs?
Shipping within Switzerland is free for orders over CHF 150. Worldwide, you can see the shipping price during checkout on the respective country's website.
How do I know if my order has been confirmed?
After you have submitted your order, you will receive an automatic confirmation from us to your email address.
Can I return my order?
Yes, you can return unworn items within 14 days of receiving your delivery .
Please fill out the contact form on our website and provide your order number and the item you wish to return.
Who pays for return shipping?
The customer bears the return costs.
Which payment methods do you accept?
We accept credit card, PayPal and Apple Pay to ensure secure payment methods.
Where is the product produced?
We place great emphasis on the high quality of our products. All products are carefully selected.
The product description contains information about the country of origin for each individual product.
